Telephony

  It's been an interesting and rewarding year here at Chicane. There has been a lot going on, although surprisingly not really anything hugely groundbreaking involving technology itself. More emphasis in the technology sector this year has been put on increasing accessibility to technology, with a range of offers and incentives to get more businesses up to speed with faster connectivity. It all started with the government offering...

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How long have you worked for Chicane? Around 1 year. What brought you into this industry? I have always had a passion for Technology so it seemed like the logical thing to do! What major changes have you seen in the industry during that time? ISDN is no longer the default choice for phone systems, more and more companies are exploring the benefits and flexibility of Voice over IP telephony...

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When you don’t work in the communications industry, sometimes it’s hard to understand what is out there, what solution to choose, and who to go to for your particular business needs. In this month’s blog, Customer Support Officer Lisa Andrews breaks it down and talks about what Chicane have to offer your business. I have worked in this industry for 13 years now and I STILL...

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Ed Watts discusses how to decide whether your business should be making the move to SIP trunking and VoIP. As you try and finalise your budget for 2015 there are many factors to consider. Firstly, how much will it cost to keep your existing systems running for another twelve months? Secondly, how best to invest funds to meet strategic goals, create new efficiencies and contain costs?...

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Is your business’ phone system still a box on the wall plugged in to one or multiple ISDN lines? Are you a sole trader who is facing the challenge of trying to get on with the job in hand whilst also answering calls? Is your operation comprised of multiple offices, home workers or warehouses? Do you need to upscale and downscale your operations to meet seasonal demand? Is your...

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Switching your traditional PBX telephone system on copper to VoIP can save your business money and give you greater flexibility and capabilities in your business telephone system. VoIP (Voice over Internet Protocol) can be an economical solution for small business. A virtual phone system offers a small business the advanced features of an expensive PBX (Private Branch Exchange) without the associated costs and maintenance. With...

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